Return
We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.
ChatGPT said: To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us . Please note that returns should be sent to the following address: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be automatically issued to your original payment method within 10 business days. Please remember it may take some time for your bank or credit card company to process and post the refund as well. If more than 15 business days have passed since we approved your return, please contact us at info@delmon.me
You can also visit our branches to find our locations [here].
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any questions about returns, please contact us at We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be automatically issued to your original payment method within 10 business days. Please remember it may take some time for your bank or credit card company to process and post the refund as well. If more than 15 business days have passed since we approved your return, please contact us at info@delmon.me
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds