Privacy Policy & Terms of Use 


Privacy Policy

At Delmon, we are committed to protecting your privacy. We only collect the necessary data to enhance your shopping experience and provide better services. The information we may collect includes: your name, email address, shipping address, phone number, and order history.

We use this data to process orders, communicate with customers, send promotional emails, and improve our services. We do not share your information with any third parties except for shipping purposes or legal compliance. By using our website, you agree to this privacy policy.

Terms of Service


Orders: Orders are processed within 1–2 business days. In case the product is unavailable, the customer will be informed of available alternatives or the expected restock date.

Payment: We accept payments through secure electronic methods. All transactions are encrypted to ensure safety and protection.

Delivery: Shipping within Bahrain is completed within 1–3 business days. Delivery to GCC countries takes approximately 5–7 business days. For international shipping, the delivery time and cost may vary depending on the destination.

Prices & Offers: All prices include VAT unless otherwise stated. We reserve the right to modify prices or discontinue offers without prior notice.

Free Delivery: We may offer free delivery for orders exceeding a certain amount, as specified in seasonal promotions or special campaign terms.

Intellectual Property: All content on the website is the property of Delmon.me and may not be used or reproduced without prior written permission.

Account Registration

When registering on Delmon, users must provide accurate and truthful information, including full name, email address, and phone number. We reserve the right to suspend or cancel any account if incorrect or misleading information is provided.

User accounts are used to simplify purchases, track orders, and receive updates and offers. Users are advised to keep their login credentials confidential and not to share them with others.

Return & Exchange Policy

We strive for your satisfaction and offer a flexible return and exchange policy:

  • Products can be returned or exchanged within 3 days of receiving the order, provided they are unused and in original condition.
  • Opened, used, or customized products (such as hand-wrapped gifts) are not eligible for return or exchange.
  • The customer is responsible for return shipping costs unless the error is on our part.
  • If a wrong or damaged product is received, we will take full responsibility and either replace or refund the item without additional charges.
  • Refunds are not provided in cash. Instead, a store voucher of equal value will be issued and can be used on the website or in-store.

For any return-related requests or inquiries, please contact us at:

📧 info@delmon.me

Gift Policy

We offer gift-wrapping services for selected products at Delmon. Please note:

  • Hand-wrapped or personalized gifts cannot be returned or exchanged.
  • Gifts are wrapped securely and attractively, tailored to the occasion.
  • If there is an issue with the product inside the sealed package, you may contact us to resolve the matter in accordance with our return policy.

Website Use & Cookies Policy

By using Delmon’s website, you agree to the following terms:

  • The website must not be used for unlawful purposes, intellectual property infringement, or any form of content misuse.
  • We reserve the right to suspend or restrict access if terms are violated.
  • The website may use cookies to enhance browsing experience and provide personalized content.
  • By continuing to use the site, you consent to our use of cookies. You can disable cookies through your browser settings, but this may affect site functionality.
  • We ensure that cookies are used safely and no personal data is shared with external parties.

User Responsibility

By using Delmon, you agree to the following:

  • Provide accurate and up-to-date information during registration or checkout.
  • Maintain the confidentiality of your login credentials and do not share them with others.
  • Use the website only for legal and appropriate purposes in accordance with local and international laws.
  • Delmon reserves the right to take any necessary action in case of misuse, including immediate account or order cancellation and legal action when necessary.
  • While we strive to protect your data, you are also responsible for maintaining the privacy of your personal information during browsing and transactions.

Secure Payment Policy

At Delmon, we ensure the highest standards of payment security. Transactions are processed through a reliable, third-party payment gateway. We do not store your credit card information on our servers. All transactions are encrypted to protect your privacy and financial data.

By using our payment gateway, you agree to its terms and policies, which we encourage you to review on the provider’s official website.

Policy Updates & Contact

We may update these policies from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We recommend reviewing this page periodically.

For questions or feedback regarding our policies, please contact us at  info@delmon.me